1. Get rid of all advertisements and get unlimited access to documents by upgrading to Premium Membership. Upgrade to Premium Now and also get a Premium Badge!

Urgent!! Intradoc 6.2 Indexer problem - Can anyone help please?? :'(

Discussion in 'Oracle Webcenter Suite (formerly Oracle ECM)' started by sparksoft, May 13, 2010.

  1. sparksoft

    sparksoft Guest

    Hi All :)

    I will be very grateful if someone can offer any advice on the following:

    We have a very old version of Intradoc (Stellent) v 6.2 which we will be retiring in the fairly near future. In the meantime however, I have to get this one working!

    The problem is that documents going into the distiller are never completing,they convert but are never "released". Also, I have found that the Indexer, both Automatic Update and Collection Rebuild Cycle fail with the error:

    "Unable to execute indexing control. The cycle 'csIndexerLabel_null' has an exclusive lock on indexing"

    Apart from trying to reboot the servers concerned (which of course I have but it didnt help), I have no idea how to pursue this problem.

    Does anyone have any ideas on how I can fix this problem/free up the Indexer etc.?

    Thanks a million in advance for any kind person who can offer any advice!!

    Best Regards all