Hello, i have written a .Net web application that uploads multiple documents to the Oracle 10gR3 UCM and updates the metadata from the users desktop using the CHECKIN_UNIVERSAL web service. The users are not UCM users. It works well and the users do not need to be trained to use Oracle UCM. Now the customer wants to bypass the UCM and upload directly to the URM. The documents upload, but do not go to Records, I am unable to make is visible without manually going into the interface and promoting the document to a Record. Should i be able to upload documents to the URM and programatically promote them as records? I was thinking of trying Update_Doc_Info service but i am unsure. any help on this would be greatly appreciated. thank you.