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Sales order not closing

Discussion in 'Oracle SCM & Manufacturing' started by Bharat, Sep 14, 2012.

  1. Bharat

    Bharat Community Moderator Forum Guru

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    Vijayawada, India
    Hi all,

    We have an Sales Order which was created in 2011 and that order was fulfilled. After that they made items inactive. Now the issue is the order is not closing. And when we are trying to create invoice for that order its not creating invoices also and giving error at those lines where that item was inactive. We have tried making active of that item and submitted workflow background process to close the order. But the order is not getting closed and invoices are not getting created and same issue is raising. Can anyone guide me on this to close the order and to create invoice for this sales order.