A quick introduction. My background includes over 7 years at Oracle, the first 2 on the implementation side (OE, AR, INV, CRM), the last 5 years included Management of national crm overlay presales team. This time also included sessions with product development regarding prioritization of new product funtionalities. Also over 3 years at Peoplesoft, managing regional crm presales team. Currently with a company providing EDI SaaS and License. We are partners with Oracle, MicroSoft and SAP.