Hi, When I am processing Payment Manager, I am getting this "This payment instruction cannot be formatted. The payment document is already in use by payment instruction 52358. You must complete recording print status of the payment instruction still in process". ORA-20001: in Package IBY_DISBURSE_UI_API_PUB_PKG Procedure IBY_DISBURSE_UI_API_PUB_PKG.perform_check_print I check with the one PPR which was submitted already in the past with same document but its showing status as formatting, when I am trying to format & print, I am getting error in Format programme, kindly let me know what action plan I need to follow to resolve this issue. I could not able to process payment manager. Thanks, Prasanna Kumar.