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get english page after trying to log in with french page

Discussion in 'Oracle Apps Technical' started by poulombido, Oct 28, 2014.

  1. poulombido

    poulombido Guest

    When a user tries to connect to the home page by putting his login and password, it is automatically redirected him to the same home page (but in English). We made a number of manipulation with Oracle support (dump Internet Explorer browser, apache emptying cache, bypass loadbalancer by connecting directly to an application server, ....) But the problem remains. Currently we are going in circles with Oracle support through our SR (with severity level 1). What's weird is that the phenomenon is very random, suddenly the connection goes, and we see another blocking ... .. This prevents our users from working properly hence the urgency to get a solution.

    1 - User enters the EBS URL(in french)
    2- Users tries to login
    3 - User does not login and gets out to english Page
    thanks you for your support.