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Email PDF Convertion problem

Discussion in 'Oracle Webcenter Suite (formerly Oracle ECM)' started by pperee, Feb 1, 2010.

  1. pperee

    pperee Active Member

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    Thanks to the DIS, I'm able to check-in e-mail in my Content Server;
    As for Word, Excel and Powerpoint files, I would like to convert this incoming e-mail in PDF.

    As indicated in the PDF COnvertor documentation, it is possible to convert e-mail messages into PDF.

    To realize it, I defined a new file format in the Configuration Manager of the CS.
    The name is "application/outsidein". I chose "OutsideIn Technology" as "Conversion".

    In the file extension, I added "msg" and I mapped to the newly created format.

    Thanks to that, the email message is converted in PDF. Fine !
    The problem is the result of the conversion. It is just awful. The parts indicating the sender, the subject, ... is displayed in several pages.

    My email server is Microsoft Outlook 2007.

    Does anyone know how to improve the quality of the PDF conversion ?

    Thanks in advance