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Different Bill-to and Ship-to customers on Sales Order Form

Discussion in 'Oracle CRM' started by alishan, Oct 26, 2012.

  1. alishan

    alishan Active Member

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    Is it possible to use different Bill-To and Ship-to customers on Oracle Order Management Sales Order form ?
    I have been trying to use different fields (by using showfield) like Bill-to, Ship-to, Deliver-to customers on Sales Order Header but unfortunately i am not able to input any customer other than the one i have mentioned on main Customer field.
    Can u please tell me how it is possible and what is setup required ?
  2. Bharat

    Bharat Community Moderator Forum Guru

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    Vijayawada, India
    Bill-to , ship-to are based on what the customer you have selected in customer field. So its not possible to choose the bill-to, ship-to with different addresses which are out-of context for that customer.

    Sales order means you are selling goods to one customer and to that customer's particular location. So its not possible to select bill-to and ship-to with different customers addresses.

    Note: We can select different bill-to and ship-to if that customer having multiple locations.