Hi there, my background is process improvement / management and I have been asked to investigate how we (Network Rail) could make best use of BPM, we have the module but make little use of it. I am not technical and have only done the BPM developer day at Oracle to date. I was hoping to visit a site in the UK where this is used extensively to understand the benefits realised and complexities experienced, particularly by the business in terms of quality, cost and delivery. Hope someone can help. Thanks.