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what is the full cycle involved in order management?

Discussion in 'Oracle SCM & Manufacturing' started by krish, Nov 24, 2011.

  1. krish

    krish Active Member

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    I would like to know what are the principle that constitute a successful order management?
     
  2. kiran.marla

    kiran.marla Forum Genius

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  3. alishan

    alishan Active Member

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    Main modules in Order to Cash cycle include... Oracle Order Management, Oracle Advanced Pricing, Oracle Shipping Execution, Oracle Receivables, Oracle General Ledger....
     
  4. krish

    krish Active Member

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    Dear alishan,

    Thank you for the update on both the queries.
     
  5. Ramji

    Ramji Forum Guru

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    Krish,

    Order to Cash Cycle not only covers external Orders ie orders from external parties. Internal Orders and returns are also catered to.
    The Cycle at a macro level is as below
    Customer places Order through various channels like email, fax, EDI, through sales person
    Then The Business Receives the Order
    Then the Business Fulfills the Order by Shipping the requested Goods
    Then the Customer is Invoiced for the Goods
    Then the Customer pays for the Goods

    Let us look at it breaking it down to Processes
    Customer Orders
    Order Booking/ Entry/Processing
    Pick Release (Basically reserve inventory, move it from bin to staging area and release it for the order)
    Ship Confirm (Complete the Shipment)
    Distribution
    Invoice Creation
    Collection (Receipts for Goods/Services Shipped)
    Reconciliation and Accounting

    From a Software point of view various other micro level processes to achieve the above transaction happen

    eg: Interface Trip Stop
    AutoInvoice for creation of Invoice
    Automatic Receipts
    Reconciliation

    Tips: Visualize each step of the business process
    Study the Oracle Process that helps complete each of these processes

    Hope this helps
    ramji
     
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  6. sjacob

    sjacob Active Member

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    Please find the standard order flow below
     
  7. sjacob

    sjacob Active Member

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    Attached is the order flow
     
  8. sjacob

    sjacob Active Member

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    Order flow given below
     
  9. sjacob

    sjacob Active Member

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    order flow will be attached in next 2 posts
     
  10. sjacob

    sjacob Active Member

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    order flow below

    Standard order cycle
     
  11. sjacob

    sjacob Active Member

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    standard order flow