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What is right way to do if the AR transaction is incorrect?

Discussion in 'Oracle Financials' started by yingsras, May 7, 2012.

  1. yingsras

    yingsras Forum Advisor

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    Hi everyone,

    I have an AR Transaction and already performed receipt. Then I just found that the invoice is incorrect and need to change.
    So I reverse the receipt and back to AR Transaction. But the incomplete button is disable. And the AR Transaction Form is gray out.
    What should I do in this case? Adjust this invoice with Credit Memo and create the new Transaction. this is the good way?
    Please Advise?

    Thanks,
    Ying
     
  2. Ramji

    Ramji Forum Guru

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    Hi,

    Apparently create accounting is run and the entire transaction is in the GL. Creating a new transaction for the correction and in the remarks refer to the earlier one is the best way.
    cheers
    Ramji
     
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  3. yingsras

    yingsras Forum Advisor

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    Thanks Ramji,

    I apply cn to this transaction and create the new one.