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void check box disable in oracle payables - 11i

Discussion in 'Oracle Financials' started by yknev, Apr 25, 2010.

  1. yknev

    yknev Active Member

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    Dear All,

    I am unable to void the payment batches in oracle payables because void check box is disable(grayed out) .

    I tried some cases, but some of payment batches are voided and few payment batches are unable to void because that check box is disable. what is the possibilities for that check box goes to grayed color(disabled).

    In this scenario, how can i void the payment batch. Kindly help me.

    Regarding,

    Yknev.
     
  2. apps_expert

    apps_expert Forum Expert

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    Entire payment batches cannot be voided in a single go... You have to go to Payments window and void each payment.
     
  3. yknev

    yknev Active Member

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    Dear Apps_Expert,

    I will agree with u r given suggestion, I have tried few cases:-

    I have created two payment batches as follows:-

    1. Different invoices (Standar/ Prepayment ) and same vendor with same paygroup --- Void Check box is disable
    2.Same type invoice (Standard invoice) and same vendor with same paygroup --- able to void

    Please give me clarify, how to system follow the method either single type invoice or any other alternative option.