1. Get rid of all advertisements and get unlimited access to documents by upgrading to Premium Membership. Upgrade to Premium Now and also get a Premium Badge!

Unable to void a payment (Void option is showing freeze)

Discussion in 'Oracle Financials' started by sheryardamani, Aug 16, 2013.

  1. sheryardamani

    sheryardamani Active Member

    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    65
    Location:
    Karachi, Pakistan
    Hello Team,

    I am facing problem,i am unable to void a payment.

    1-I have created prepayment which is fully paid
    2-I have created Standard invoice and applied to prepayment

    Now i want to void this payment (Payment is not yet cleared in cash management,Payment status is negotiable)
    I have done all recommended steps to void payment but the option void is showing freeze

    waiting for your solutions

    Regards
    Sheryar.
     
  2. Bharat

    Bharat Community Moderator Forum Guru

    Messages:
    1,747
    Likes Received:
    147
    Trophy Points:
    1,805
    Location:
    Vijayawada, India
    Hi Sheryar,

    You want to rollback your prepayment which is applied over standard invoice ? If so you can unapply the applied prepayment option, Click on Actions button check on Apply/Unapply option and click on OK Button. There you have to uncheck the applied line.
     
  3. a_kamalraj

    a_kamalraj Forum Advisor

    Messages:
    121
    Likes Received:
    23
    Trophy Points:
    280
    Hi Sheryar,

    Bharat has banged it with the point. Since it has been applied against invoice. You cant do Void on it, 1st thing is to unapply the prepayment against that invoice to move further on this...

    Hope you understood what we mean to say...

    Cheers
    Kamal
     
  4. lwaigera

    lwaigera Active Member

    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    75
    i also have the same situation but after undergoing all steps the voiding radio button is still grayed out.
     
  5. Bharat

    Bharat Community Moderator Forum Guru

    Messages:
    1,747
    Likes Received:
    147
    Trophy Points:
    1,805
    Location:
    Vijayawada, India
    Hi lwaigera,

    So are you trying to rollback the Prepayment over the standard invoice ?