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Unable to book a ship order line for RMA in Oracle Depot Repair

Discussion in 'Oracle CRM' started by Anuradha G, May 16, 2013.

  1. Anuradha G

    Anuradha G Active Member

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    Hi All,

    Good Evening!

    I'm trying to book a sales order (ship) line for a RMA but getting the following errors.

    "Order Management Error"
    "Item Validation resulted in Error(s)"
    "CS_DB_ERROR"

    Can someone please help me with this?

    Thanks,
    Anu
     
  2. prasad.mohapatra

    prasad.mohapatra Active Member

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    please check the item is ship able or not in item org form.
     
  3. Bharat

    Bharat Community Moderator Forum Guru

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    Hi Anu,

    Please go through the following metalink note:

    Unable To Enter Sales Return For A Specific Item System Shows Error "Item Validation Resulted Error" (Doc ID 1570842.1)