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Supplier Update Error

Discussion in 'Oracle Financials' started by kiran.marla, Jul 26, 2012.

  1. kiran.marla

    kiran.marla Forum Genius

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    Hi ,

    When i am updating the existing suppliers info, and clicked on products and services an error is occurred. Error is attached here.

    Kindly help me on this issue.
     

    Attached Files:

  2. Ramji

    Ramji Forum Guru

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    Dear Kiran ''Whisky'' Marla,

    Friend I remember this. What version of Oracle are you on. I believe you need a patch. Contact your DBA?
    Regards,
    Ramji
     
  3. kiran.marla

    kiran.marla Forum Genius

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    Dear "Rum"ji ,

    We raised an SR and we are looking into it. Thanks for update.
     
  4. Ramji

    Ramji Forum Guru

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    Its a patch. Even if I down a couple of bottles of Rum, I will give you a correct prognosis. By the by are you on 12.0 or what version? I beleive oracle had fixed the bug on 12.1.3
    Let the forum know so that others dont have to wait.
    Best Regards my dear Whisky MarlaJi!!!!!!!!!!!!!!!
    Ramji
     
  5. kiran.marla

    kiran.marla Forum Genius

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    Yes Ramji, Working on 12.1.3 version.
     
  6. Ramji

    Ramji Forum Guru

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    Dear Kiran,

    No worries. Its a patch. Let us know.
    cheers
    Ramji
     
  7. kiran.marla

    kiran.marla Forum Genius

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    Hi Ramji,

    Downtime is going on. 'll update here once it is done.
     
  8. Ramji

    Ramji Forum Guru

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    Dear Kiran,

    Still down? I mean the instance. :) We are waiting to hear from you.
    Rgds
    Ramji
     
  9. kiran.marla

    kiran.marla Forum Genius

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    Hi Ramji,

    My functional raised this issue with severity 3 :( . We were asked to set profile options and it was done.
    From then no reply from Oracle and am waiting response from them.
    I'll update status here once it is done.
     
  10. Ramji

    Ramji Forum Guru

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    Dear Kiran,

    Please update the solution including all the steps you perform so that everybody benefits.
    thanks
    Ramji
     
  11. kiran.marla

    kiran.marla Forum Genius

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    1. We were asked to set the profile
    Profile option name:
    POS: Product and Service Segments Definition


    Same error is continuing.
    then
    Oracle asked us to provide FND log file as per Note ID: 458371.1.

    We provided FND log file and waiting for results.
     
  12. Ramji

    Ramji Forum Guru

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    Dear Kiran,

    I am telling you from the outset, these days their support feels like a struggle. It is a patch... Wait and see.Thanks for updating. keep us posted.
    cheers
    Ramji