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Some invoices are not picked by payment manager

Discussion in 'Oracle Financials' started by zabi, Aug 24, 2016.

  1. zabi

    zabi Active Member

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    In payment manager some invoices got picked and some did not get picked.
    All are of same
    customer, payment terms, payment method, pay group.
    Here the scenario is.
    Say we have 100 invs and out of them 60 got picked and status are below.
    status = selected for payment
    approval = not required.
    At line level
    line level approval = required
    validation = validated

    For the rest 40invs didn't get picked in ppr and the invoice status are
    status = validated.
    Accounted = yes
    approval = not required.
    At line level
    line level approval = initiated
    validation = validated.
    At invoice record history level
    Invoice which got picked is:
    Last created by ABC
    Last updated by JKL.

    Invoice which didn't get picked is:
    Last created by ABC
    Last updated by ABC

    All these invoices are created batch level
     
  2. zabi

    zabi Active Member

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    In payment manager some invoices got picked and some did not get picked.
    All are of same
    customer, payment terms, payment method, pay group.
    Here the scenario is.
    Say we have 100 invs and out of them 60 got picked and status are below.
    status = selected for payment
    approval = not required.
    At line level
    line level approval = required
    validation = validated

    For the rest 40invs didn't get picked in ppr and the invoice status are
    status = validated.
    Accounted = yes
    approval = not required.
    At line level
    line level approval = initiated
    validation = validated.
    At invoice record history level
    Invoice which got picked is:
    Last created by ABC
    Last updated by JKL.

    Invoice which didn't get picked is:
    Last created by ABC
    Last updated by ABC

    All these invoices are created batch level
    I have checked the due dates also. they fall withing the pay-through and pay-from dates

    Thanks,
    Zabi
     
  3. yowancristo

    yowancristo Forum Advisor

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    Please check whether Line Level approval causing the issue.
     
  4. zabi

    zabi Active Member

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    Hi Yowancristo,

    Can you explain how approvals are worked and how they configure and verify them at line level.
    i did not work on approvals.
     
  5. yowancristo

    yowancristo Forum Advisor

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    Hi Zabi,

    If Invoice approval workflow is enabled and AME is configured, please check the respective workflow from Workflow Administrator responsibility to confirm approval flow of the corresponding Invoice. The approval flow depends upon how AME is configured, it could be Employee-Supervisor hierarchy or any custom routing approval groups.
     
  6. zabi

    zabi Active Member

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    Hi Yowancristo,

    I forgot to mention the min point that these invoices are being imported and approvals are not required. But domehow some of the invoices have got into initiated state at line level. wile header level is still not required.

    Regards,
    Zabi.