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Service Level Agreements in Oracle Applications

Discussion in 'General' started by rbkarlapudi, Dec 17, 2008.

  1. rbkarlapudi

    rbkarlapudi Active Member

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    we are implimenting R12. What are the service level Ageements (SLA) one should comply during warrenty period and ATS period, after implimentation? Are these SLAs specified in AIM methodology? or implimentation instance specific?Any suggested reading? Thank you.
     
  2. Sadik

    Sadik Community Moderator Forum Guru

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