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SCM => CRM Creation of Install Base (Process?)

Discussion in 'Oracle CRM' started by LB1101, Jun 21, 2011.

  1. LB1101

    LB1101 Active Member

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    Hi,

    I need to understand which background process e.g. Workflow does create the Install Base? Say an order is ship confirmed and afterwards it creates
    an IB (if the item is install Base trackable).
    What does this process really do? I checks the Instance Statuses as well, right?

    Thanks
     
  2. Bharat

    Bharat Community Moderator Forum Guru

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    Hi ,

    It doesn't need any background process to get it. Actually the item has to setup as installed base item and after that fulfilling the sales order will create a line in tracking install base.
    Actually install base item means we are going to track the item from cradle to grave.