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Sales Order Return Problem.

Discussion in 'Oracle SCM & Manufacturing' started by Rayoons, Jan 18, 2010.

  1. Rayoons

    Rayoons Active Member

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    Hi everyone :welcome

    I am facing problem in Cash Sales Return, the process required was made accordingly but it does not generate Credit Memo

    When i checked the Sale order i found the Line status is Awaiting Invoice Interface - Incomplete Data

    Please help me :confused::confused:
     
  2. lavkushsharma@hotmail.com

    lavkushsharma@hotmail.com Active Member

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    items which you are returning has not been come in same warehouse so that raising the error.
     
  3. Indra Stp

    Indra Stp Active Member

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    I assume you use auto invoice to automatically create the credit memo. Please check the transaction type setup for standard invoice in Receiveable. There should be a value of Credit Memo Transaction Type on the appropriate field. If this field is empty than the Credit Memo migth not be created automatically. Please inform if this clear your issue.

    Regards