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Quote status stuck in pending internal approval

Discussion in 'Oracle SCM & Manufacturing' started by erp.narendrag, Oct 8, 2012.

  1. erp.narendrag

    erp.narendrag Forum Expert

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    Hi Friends,

    i'm creating one new quote, now it is stuck in pending internal approval status
    it's not allowed to cancel and delete the quote, is there any script for status changing to cancel.

    Regards,
    Narendra
     
  2. Bharat

    Bharat Community Moderator Forum Guru

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    Quotes are having approval hierarchies. Have you checked with approval hierarchies
     
  3. erp.narendrag

    erp.narendrag Forum Expert

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    Dear Bharath,

    i'm checkout the hierarchy, once we get the customer acceptance the sales order is in entered status,

    but here the sales order is stuck in pending internal approval status

    Regards,
    Narendra
     
  4. Bharat

    Bharat Community Moderator Forum Guru

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    Yeah this should be hierarchy problem. Check the manager who is attached to that employee who accepted quote. May be that employee doesn't have manager who have such permissions.
     
  5. Bharat

    Bharat Community Moderator Forum Guru

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    Hi Narendra,

    Have you solved this problem.. If so please update here with the solution