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Oracle bug fixing in Application Maintenance project

Discussion in 'Oracle Financials' started by suneelm17, Nov 25, 2010.

  1. suneelm17

    suneelm17 Active Member

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    I am currently working on an Oracle Application Maintenance project and we are struggling with the following question:
    - can Company be held responsible for a known Oracle bug which is found by client testers during User Acceptance Test phase?
    I know that under normal circumstance, we should have found this bug during our own testing but the above described situation would likely happen when the 2 environments that are used (1 env. is used for our integration testing and 1 env. is used for user acceptance testing) are not exactly 100% the same.
    Should you have any example on how this was managed on projects you have been working on I would appreciate you can share your experience with me (and the rest of the community).
    Kind regards,