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Location Based Warranties

Discussion in 'Oracle SCM & Manufacturing' started by akanumal, Jun 16, 2012.

  1. akanumal

    akanumal Guest

    Client has a requirement to attach different warranty on the Product based on the ship to country

    For example:
    If the Ship To Country belongs to AMERICAS, then standard warranty should be 5 years
    If the Ship To Country belongs to EMEA, then standard warranty should be 3 years
    If the Ship To Country belongs to APAC, then standard warranty should be 2 years
    If the Ship To Country belongs to Emerging Markets, then standard warranty should be 2 years

    Installation is R12 (12.1.3) with <OM/INV/BOM/WIP/IB/Service Contracts> and other required modules in place

    I am able to attach one single warranty line in the BOM structure of the Product item and am able to get the information into the IB and Service Contracts.

    What is the best way to achieve the client's requirement to designate different warranty periods based on the Ship To Country.

    Any help and/or pointers is greatly appreciated.

    Thanks
    Arvind