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Item Validation resluted in Errors

Discussion in 'Oracle CRM' started by Anuradha G, May 16, 2013.

  1. Anuradha G

    Anuradha G Active Member

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    Dear All,

    Good Afternoon!!

    While trying to book a 'ship line' for an RMA in Depot Repair, encountered the following error.

    'Item Validation resulted in Error(s)'.

    I've checked for the 'Item Validation Org' in OM System Parameters and also cross checked the Item Org Assignment.
    Everything seems OK.

    Could you please help me understand the cause for this issue.

    Thanks,
    Anu
     
  2. sambuduk

    sambuduk Forum Advisor

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    Hi Anuradha,

    Check the Note ID : 1518086.1 in the metalink. It may help to You

    "Item Validation Resulted In Error When Changing Ship To Address In A Sales Order [ID 1518086.1]"

    When attempting to change the Ship To on order line level,
    the following error occurs.

    ERROR
    -----------------------
    Item Validation Resulted in error(s).


    Regards
    Sambasiva Reddy.K
     
  3. Anuradha G

    Anuradha G Active Member

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    Hi Sambu,

    Thanks for the reply, but the problem is the order line is not being created in Order Management though in Depot Repair RMA, I see the Line Status as 'Entered'.

    We haven't tried to change anything.

    Thanks,
    Anu
     
  4. Bharat

    Bharat Community Moderator Forum Guru

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    have you imported the Order from anywhere else to oracle base tables?
     
  5. Anuradha G

    Anuradha G Active Member

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    Hi Bharat,

    Yes, the Order is being interfaced to 'Order Management' through 'Depot Repair'.

    The Order Header is already created, and a new ship line is being added to the same order through Depot Repair.

    Thanks,
    Anu
     
  6. Bharat

    Bharat Community Moderator Forum Guru

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    Hi Anu,

    Please have a look into the following notes: May be they helps you to solve your problem:

    Order Import Error: Item Validation Resulted in error(s). [ID 1277161.1]
    Order Import Interface Fails - Item Validation Resulted In Error(S) [ID 1134000.1]
    OM Order Import fails with the message 'Item Validation Resulted in error(s)' [ID 290133.1]
    Item Validation Resulted In Error In Order Import [ID 1453968.1]
     
  7. Bharat

    Bharat Community Moderator Forum Guru

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    As thread is in wrong section, Changed this to the appropriate one.