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Invoice is not getting created for contracts after generating bills

Discussion in 'Oracle CRM' started by Bharat, May 12, 2012.

  1. Bharat

    Bharat Community Moderator Forum Guru

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    Hi all,

    I have created service contracts and then generated bill for that contract for 3 months by submitting "Service Contracts Main Billing" Program, by this program "RA_INTERFACE_LINES_ALL" is effected with 3 rows, But interface_line_id is not generated and showing empty field for those 3 lines. After that I tried to run "Autoinvoice Master Program" to generate invoice for that bill lines from "RA_INTERFACE_LINES_ALL" table. But after running this program no record is inserted to "RA_CUSTOMER_TRX_ALL". Please help me on this issue.
     
  2. Bharat

    Bharat Community Moderator Forum Guru

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    Hi all,

    Actually I have given trail in client's environment. They have created a request group for that invoice creation and attached that document set. So after few conversations I came to know this and submitted that request group with that service contracts number and invoice is created successfully.
     
    srkrishnan80 and Sadik like this.