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Internal requisition not approved

Discussion in 'Oracle SCM & Manufacturing' started by Bharat, Mar 29, 2012.

  1. Bharat

    Bharat Community Moderator Forum Guru

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    Hi all,

    I have created one requisition with internal requisition. But when I tried to approve, it is getting approved by the status of requisition is in In-Process only. Anyone please guide me to solve this.
     
  2. Ramji

    Ramji Forum Guru

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    Give this a go and update.
    Run the Workflow Background Process from SysAdmin
    Choose the Item type
    And to balance the load use the parameters Yes, No, No and No , No, Yes for deferred, errored and the other box below
    cheers
    Ramji
     
  3. Bharat

    Bharat Community Moderator Forum Guru

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    Hi ramji,

    Thank you for your valuable reply. I have gone through your process but the requisition status doesn't changed from in-process. Still it was in in-process itself.
     
  4. Ramji

    Ramji Forum Guru

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    Bharat,

    upload screenshots. How did you run Workflow background process?
    screen shots of the Internal Req in process.
    Alternatively if you are practising in a public site, message the details. I am sending you a message.
    Let us see.
    Ramji
     
  5. Bharat

    Bharat Community Moderator Forum Guru

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    Hi ramji,

    I have attached the document which contains screen-shots of my problem. Please go through them. I can't give you the Url and login details because of Iam working on client machine. Sorry for that. I have tried the workflow background process in sysadmin user itself.
     

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  6. Bharat

    Bharat Community Moderator Forum Guru

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    Hi ramji,

    I have tried running workflow background process in sysadmin as well as in my user also. But it doesn't works. Please help me in solving this problem.
     
  7. Ramji

    Ramji Forum Guru

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    Change the Item Type to Req Approval and update. I have seen the screen shot.Go to Action Items and see if it is lying with somebody to approve.
    cheers
    ramji
     
  8. Bharat

    Bharat Community Moderator Forum Guru

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    Hi ramji,

    In my instance I haven't found such type(Req Approval) for workflow background process. Can you please provide me some navigation to this one.
     
  9. Ramji

    Ramji Forum Guru

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    Dear Bharat,

    In ERP you need to dirty your feet, be proactive and alert to reach your goals. By the time you think you have learnt something the next version will make you feel like a bottle feeding baby. This has been my experience over the years.

    See In the document you have loaded for running the Workflow Background Request you have a parameters. The first field is the Type. Use % there and query and see all the types.
    For Req use %req%
    and so on. The bottle is in front of the baby but someone needs to put the baby in their lap and tuck it into the mouth for it to start slurping. Comeon Bharat you are in ERPPPPPPPPPP!!!!!!!!!!!! Buck up and start slurping m8.
    Ramji
     
  10. Bharat

    Bharat Community Moderator Forum Guru

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    Hi ramji,

    I have queried like that only but I didn't found any item type as Req Approval. I have seen the name like Requester order change approval. On Req% I have found only this one. But as you said before it is not this one. So I think this is not right one to submit which I came across.
     
  11. Bharat

    Bharat Community Moderator Forum Guru

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    Hi ,

    Anyone please help me in this issue. Still Iam not able to approve my internal requisition.
     
  12. mahiapps100

    mahiapps100 Active Member

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    Is your issue resolved?

    Mahendra
     
  13. Bharat

    Bharat Community Moderator Forum Guru

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    No mahendra, Actually Iam working with service contracts so left this topic for a while. I didn't got any solution for that now I need to work on that. If you have any solution post it here.
     
  14. mahiapps100

    mahiapps100 Active Member

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    Query that req in req summary and see the action history...in that can you see that particular req has be forwarded to some other user??
    what approval heirarchy you use?what version ru in??

    Thanks
    Mahendra
     
  15. Bharat

    Bharat Community Moderator Forum Guru

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    Hi mahendra,

    I have queried with my requisition number in requisition summary and status is In-process. Now I tried to view action history but I got an error while opening it. I have uploaded the error document below. Please look into that for error. Iam using R12.1.3 version.
     

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  16. mahiapps100

    mahiapps100 Active Member

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    can you also specific the approval hierarchy which is in place??(employee/supervisor or postion heirarchy)
    can you also upload the screen shot of the internal purchase req document type??
     
  17. Bharat

    Bharat Community Moderator Forum Guru

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    Hi mahendra,

    Actually approval hierarchy is set at Manager level. But this was set to different Operating Unit. Now I have to create the hierarchy and need to check all the process. Will update shortly about that whether its working fine or need to work on it.
     
  18. Bharat

    Bharat Community Moderator Forum Guru

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    Hi all,

    Here not only internal requisitions not getting approved, all the requisitions are not getting approved and status remains 'In Process'. Please anyone help me on this.
     
  19. mahiapps100

    mahiapps100 Active Member

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    what is the status you see when you query the req from req summary..and in that action history??

    Mahendra
     
  20. Ramji

    Ramji Forum Guru

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    Mahiapps,
    I think Bharat had sorted this with the approval hierarchy setups.
    cheers
    Ramji