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Install Base HTML Service User

Discussion in 'Oracle CRM' started by Bharat, Aug 21, 2012.

  1. Bharat

    Bharat Community Moderator Forum Guru

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    Hi all,

    I have added Install Base HTML Service User to access form which is used to transfer customer products (Service Contracts) from one Owner to Other Owner. I have tried opening that form but it is showing me error as follows:

    Please advice me what to do to get out of this error. Are they any roles need to be assigned to user to access this responsibility. Please go through the following screen to get an overview of it.
     

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  2. Bharat

    Bharat Community Moderator Forum Guru

    Messages:
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    147
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    Location:
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    Hi all,

    As per metalink note 566306.1 I have added Install Base HTML Service User and assigned CSI_NORMAL_USER Role to that user. But again Iam getting same error. Can anyone please guide me on this. Does this need any additional setups