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How to remove the Wrong Customer Name created in Customer Master?

Discussion in 'Oracle SCM & Manufacturing' started by prabhu5551, Sep 24, 2010.

  1. prabhu5551

    prabhu5551 Active Member

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    We have created a wrong Customer in Customer Master. We have made inactive the sites and is not visible now. But the Customer name is coming in the Customer Master.
    How to remove that wrong customer from the Customer Master?
     
  2. M_Anas_O

    M_Anas_O Forum Advisor

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    Hi Prabhu,

    You can try deactivating the customer. (Uncheck Active checkbox in Customer form.)

    Regards,
    Mohammed
     
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  3. prabhu5551

    prabhu5551 Active Member

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    Hi Mohammed,

    By deactivating from the Customer form, i think we will be able to inactive the Customer Site only and the site will become invisible, which I am able to do.

    My query was is it possible to remove the Customer from the Master Customer List itself, ie, the Customer should not appear in the search????

    Thanks & Regards
    Prabhu
     
  4. Sadik

    Sadik Community Moderator Forum Guru

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    No, if you uncheck the Active Checkbox in Customer Form, it will not appear in any of the subledgers for transaction. The Customer cannot be removed from the Customer MAster list though. This is bad auditing practice. You cannot remove a customer you once create, you can only deactivate it.
     
  5. prabhu5551

    prabhu5551 Active Member

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    That means we cannot remove the Customer from the Customer Master list but can be deactivated....
    Thank you Sadiq
     
  6. Sadik

    Sadik Community Moderator Forum Guru

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    Yes, and you are welcome.
     
  7. M_Anas_O

    M_Anas_O Forum Advisor

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    Open and update customer party and not account...