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how to change service contract status...

Discussion in 'Oracle CRM' started by ambinidin, Apr 18, 2013.

  1. ambinidin

    ambinidin Active Member

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    I want to change service contract status from QA_HOLD to Active from back end....
     
  2. srkrishnan80

    srkrishnan80 Active Member

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    Though you can use the the update statement to update the sts_code, it is advisable not to do so. Did you try the revert update from the front end so that it reverts to the previous status?

    Rama
     
  3. jagadekara

    jagadekara Forum Guru

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    Hi check below links it may help you to update it from front end.

    Link

    Link2

    QA Hold – Once a contract is in Signed/Active status and if it needed some change we open the contract for update. Once we open the contract for update it will move to QA Hold status. After making the required changes perform QA check that will move it back to Signed/Active.
     
  4. Bharat

    Bharat Community Moderator Forum Guru

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    If its an initial contract then we need to approve them once we check QA for that contract. Or if we open it for update which is in Active then if you done with check QA then it will be Active automatically.

    Backend Status changing is strictly not advisable.
     
    Nidhi25 likes this.
  5. Nidhi25

    Nidhi25 Forum Genius

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    Thanks. It was a useful discussion.
     
  6. M_Anas_O

    M_Anas_O Forum Advisor

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    Do we have any API to release QA Hold?
     
  7. Bharat

    Bharat Community Moderator Forum Guru

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    Why you are looking for API to release QA Hold?

    You can do that using QA Check from Contract level itself. From Tools menu option.