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how can i cancel the sales order?

Discussion in 'Oracle SCM & Manufacturing' started by erp.narendrag, Oct 11, 2012.

  1. erp.narendrag

    erp.narendrag Forum Expert

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    When trying to cancel sales an order at header lever and/or the sales order lines, the following
    error occurs:

    Error: WSH_NO_DATA_FOUND


    Regards,
    Narendra
     
  2. Bharat

    Bharat Community Moderator Forum Guru

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    Hi Narendra,

    Don't you have any lines for that sales order?
     
  3. erp.narendrag

    erp.narendrag Forum Expert

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    Hi bharath,

    in that SO we have two lines

    Regards,
    Narendra
     
  4. Bharat

    Bharat Community Moderator Forum Guru

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    Hi Narendra,

    Please refer to the following Metalink ID's:

    FAQ - Cancel Order/Order Line Related Issues - Fixes [ID 1270303.1]
    Cannot Cancel Sales Orders Lines. Error Message WSH_NO_DATA_FOUND [ID 737523.1]
    WSH_NO_DATA_FOUND When Trying To Cancel Sales Order Line [ID 754687.1]
    WSH_NO_DATA_FOUND Error Occurs when attempting to Cancel an Order Line in OEXOEORD [ID 297645.1]

    They tells us to apply the patch for this issue. Please go through those ids and get back here with feedback.
     
  5. erp.narendrag

    erp.narendrag Forum Expert

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    Hi Bharath,

    thanks for your help,

    now the problem is resolved.
    my DBA team applayed some patches related to this issue,
    now the SO is cancelled

    Regards,
    Narendra
     
  6. Bharat

    Bharat Community Moderator Forum Guru

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    Hi Narendra,

    Post the patch details what you have applied. By that we can provide solution for this thread for future reference.