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Duplicated entry in oracle general trial balance

Discussion in 'Oracle Financials' started by Eimis pacheco, Mar 5, 2016.

  1. Eimis pacheco

    Eimis pacheco Newly Initiated

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    Hello Everyone,



    I am new at oracle EBS, I would appreciate if someone could tell me what is the correct thing to do as a technical support when you find a duplicate entry in the trial balance, in this case the user is asking me to look for the root of the issue, She said that the app is duplicating an entry in the trial balance for the same cost center. This entry is related to the the fixed asset depreciation, I am not so sure about the counterpart of the transaction.

    Thank you very much for your help.

    Regards

    EimisPacheco@gmail.com
     
  2. Swarnapriyaa

    Swarnapriyaa Active Member

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    Hi

    Run trial balance and see if the trial balance is tallying.
    Check the open data given by the customer and compare both.
    Mostly it should be data issue.

    Regards,
    Swarnapriyaa
     
    Sadik likes this.
  3. Eimis pacheco

    Eimis pacheco Newly Initiated

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    Hi Swarnapriyaa
    Thank you for your response

    Best regards