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Dunning letter is re-generated which it should not be.

Discussion in 'Oracle Financials' started by yingsras, Mar 31, 2016.

  1. yingsras

    yingsras Forum Advisor

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    Hello everyone

    I am having a problem with Dunning Letter.
    We have 3 levels of the reminder. Now we found that Dunning Letter is re-generated for invoices that already have sent the 3rd level of Dunning Letter.

    e.g.
    For Invoice A, we have sent 3 Dunning Letters (1st reminder, 2nd reminder and 3rd reminder) but when we submit the report again in the month after, Dunning Letter is generated again for Invoice A as a 3rd reminder. Some invoices are re-genereated as a 1st reminder.

    Could you please suggest any point that I can check and investigate?

    Regards
     
  2. Dulith

    Dulith Newly Initiated

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