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Data Loader Help

Discussion in 'Other Development Tools' started by kiran.marla, Feb 12, 2013.

  1. kiran.marla

    kiran.marla Forum Genius

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    Hi,

    I am facing issues in installing Data Loader on Windows 7. Running Smoothly on XP.

    Help Required for this issue. Attaching error image.
     

    Attached Files:

  2. krasnoslobodtsev_si

    krasnoslobodtsev_si Forum Genius

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    Hi,kiran.marla.

    The error 0xC000005 can have many reasons.

    For a start two questions:
    1) what edition of Win 7
    2) what java version
     
  3. kiran.marla

    kiran.marla Forum Genius

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    Hi,

    1. WIN 7 Version : WINDOWS 7 ULTIMATE ( 6.1.7601 Service Pack 1 Build 7601)
    2. Java Version : Attached Image
     

    Attached Files:

  4. sivaramakrishna.d

    sivaramakrishna.d Active Member

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    Please check the data version of data loader which u have supports windows 7.
    I am having data loader V5.4.1.0 and it is working fine if u are having lower version try to upgrade it.

    Thanks
    Siva Ram
     
  5. kiran.marla

    kiran.marla Forum Genius

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    Hi Siva,
    I am also using the data loader version 5.4.1.0.

    For more info as said in the website (http://www.dataload.com/help/support/faq.htm)

    Q. Why does DataLoad fail to start and reports error 0xc0000005?

    A. Symantec Endpoint Protection version 11 release update 5 contains a critical flaw that can cause any application to crash at startup. This issue is described on the Symantec web site:

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009110612204948

    Most users are unaffected but some DataLoad users have found this issue prevents them opening DataLoad. We have discussed this with Symantec and they recommended users should remain on release update 4 and not use RU5. Customers who have upgraded to RU5 can workaround the issue by disabling the Sysplant service. Symantec advises that this issue will be fixed in RU6, which is due for release in April or May 2010.
     
  6. sivaramakrishna.d

    sivaramakrishna.d Active Member

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    Dear Kiran,

    I hope u got the solution.Have u tried by upgrading to RU6 or with workaorund of Sysplant service.
    Please chare wat u did and how u processed it.

    I am using classic version not professional version.it is fine with me.

    Siva Ram
     
  7. kiran.marla

    kiran.marla Forum Genius

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    Hi Siva,

    RU6 is not available to my knowledge. We are uploading data with XP systems. What is sysplant service ??? Let me check and will let know here as soon I am done.
     
  8. sivaramakrishna.d

    sivaramakrishna.d Active Member

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    Dear,

    Thanks for the reply.
    Sysplant service is some thing mentioned in ur ealrier posting which u copied from Support.

    Siva Ram
     
  9. johnmarsh237

    johnmarsh237 Guest

    Hi,

    I am facing issues in installing Data Loader on Windows 7. Running Smoothly on XP.

    Help Required for this issue. Attaching error image.

    I too have a same problem with forms data loader