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CRM Modules

Discussion in 'Oracle CRM' started by Bhavani, Dec 3, 2009.

  1. Bhavani

    Bhavani Active Member

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    How many modules are there in ORacle CRM. Please mention the course contents also.
     
  2. M_Anas_O

    M_Anas_O Forum Advisor

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    Hi Bhavani,

    A rough list would be :

    CRM Foundation
    Install Base
    Service Contracts
    Field Service
    iSupport
    Repair Depot
    RMA
    Telesales
    Tele Service
    Sales
    Territory Manager
    Trade Management
    Mobile Field Services
    Enterprise Install Base
    Knowledge Management
    Spares Management
    Advance Scheduler


    Regards,
    Mohammed
     
  3. Hi, I need basic flow of Service Contracts and tables also.Your help will highly appreciate


    Thanks
    Braj
     
  4. Bharat

    Bharat Community Moderator Forum Guru

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  5. nkanumur

    nkanumur Guest

    Hi, I need basic high level process flows of Tele Service ,API Calls and base tables also.Your help will highly appreciate