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Content Server Request Failed

Discussion in 'Oracle Webcenter Suite (formerly Oracle ECM)' started by csimsek, Apr 22, 2010.

  1. csimsek

    csimsek Guest

    Hi when ı try to access system folder configuration menu ı get below error.

    Unable to access system folders. Unable to execute service method 'loadMarkedCollections'. (System Error: Runtime error: java.lang.NullPointerException
    at java.util.Hashtable.put(Hashtable.java:401)
    at collections.CollectionStructure.setChild(CollectionStructure.java:890)
    at collections.CollectionStructure.<init>(CollectionStructure.java:154)
    at collections.CollectionStructure.loadHierarchy(CollectionStructure.java:1696)
    at collections.CollectionUserHandler.getRootCollection(CollectionUserHandler.java:265)
    at collections.CollectionUserHandler.getRootCollection(CollectionUserHandler.java:221)
    at collections.CollectionUserHandler.loadMarkedCollections(CollectionUserHandler.java:3058)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:461)
    at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:142)
    at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:75)
    at intradoc.server.Service.doCodeEx(Service.java:488)
    at intradoc.server.Service.doCode(Service.java:470)
    at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1350)
    at intradoc.server.Service.doAction(Service.java:450)
    at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1191)
    at intradoc.server.Service.doActions(Service.java:445)
    at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1111)
    at intradoc.server.Service.executeActions(Service.java:431)
    at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:632)
    at intradoc.server.Service.doRequest(Service.java:1709)
    at intradoc.server.ServiceManager.processCommand(ServiceManager.java:357)
    at intradoc.server.IdcServerThread.run(IdcServerThread.java:195))


    Please could you help how to resolve this error.