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Comments when approving User Registration

Discussion in 'Oracle CRM' started by M_Anas_O, Jan 29, 2010.

  1. M_Anas_O

    M_Anas_O Forum Advisor

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    Hi,

    When approving a registration request for a new user from CRM HTML administrator, there is a Comments to User box in the last step, where Approval/Rejection text can be entered.
    There is also a tip provided below the text box :

    "The comments you enter will be seen by all other approvers, and will also be sent to the requester as the reason for the approval/rejection".

    But these comments do not come in notification to requester.
    Where are these comments used?

    Regards,
    Mohammed