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"checkOutAndOpen component brings Microsoft Word document up as read-only"

Discussion in 'Oracle Webcenter Suite (formerly Oracle ECM)' started by angelfoe, Mar 18, 2011.

  1. angelfoe

    angelfoe Active Member

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    Hello , i have this problem, i am using UCM 10g last version , witch URM , and i install the component" Check Out and Open " but now i open the document in word the UCM brings Microsoft Word document up as read-only in the fisrt time , in the secund time open ok.
    But i clean the internet files ( cookies ) the problem is again. open read only.
    have you been seen this ?
     
  2. dcell59

    dcell59 Forum Advisor

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    When the document is opened as read-only, is it marked as checked out on the Content Server? Can you locate the file and verify that it is read-only?

    Also, are you running Desktop Integration Suite, or just using the web browser interface?
     
  3. angelfoe

    angelfoe Active Member

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    Yes when the document is opened as read-only , in the content server show checked.
    i find the file in the server there its ok , not show read only , if i closed the file and open again it open ok
    iam use the web browser interface
     
  4. dcell59

    dcell59 Forum Advisor

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    This issue is being researched within Oracle, so I'll leave it at that. Your customer service rep knows everything that development knows at this point.
     
  5. dcell59

    dcell59 Forum Advisor

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    I got the word that this was fixed by installing all of the latest components.
     
    Sadik likes this.