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Cant open Customer in AR!!

Discussion in 'Oracle Financials' started by Moonwalker, Jun 13, 2009.

  1. Moonwalker

    Moonwalker Forum Advisor

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    Ok, I have just created my new receivable instance and created a new responsiblty to back it up and setting profile according to Oracle's requirement guidelines

    At first i had problems opening transaction, receipts customers.

    Then i ran replicate seed date program from SA.

    Now i get this when i tried to open Customer i get "Item validation organisation in the parameter windows order."

    I did a little bit of digging i found this on Oracle

    *"Because some Oracle Applications products have overlapping functions, the following Oracle Order Entry profile options also affect the operation of Receivables, even if you have not installed Oracle Order Entry.*

    *OE: Item Flexfield*
    *This profile option indicates the structure of the Item Flexfield (System Items) used by Order Entry. This structure should be the same across all applications in the same database.*

    *This profile option is visible and updatable at the site level.*

    *OE: Item Validation Organization*
    *This profile option indicates the Oracle Manufacturing organization against which items are validated. You must define all items that can be included in your transactions in this organization.*

    *Set the OE: Item Validation Organization profile at the site level for the inventory organization whose master item number you want to use. This profile option indicates the organization that Receivables uses to validate items.*

    http://download.oracle.com/docs/cd/A60725_05/html/comnls/us/ar/profop02.htm

    *This profile option is visible and updatable at the site level. "*

    I have done this but still getting the above item validation error .....

    Any more suggestions.....
     
  2. apps_expert

    apps_expert Forum Expert

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    Profile OE:Item Validation Organization is no longer used from 11.5.x forward. Instead a system parameter in order management is used to set the OM (order management)item validation org.

    1. Responsibility: Order Management Super User
    2. Navigate to: Setup > System Parameters > Values
    3. Select the applicable operating unit (for instance: Vision Operations)
    4. Select the category as Generic Parameters
    5. Review the line for parameter = Item Validation Organization

    Also, it is important that profile QP: Item Validation Organization is set to the same value as defined for the OM system parameter for item validation.
     
  3. Moonwalker

    Moonwalker Forum Advisor

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    Yes Sir,

    This is an excellent explanation which i followed to the letter.

    However i still unable to solve this inventory organisation problem.

    As my attachement will indicates, i have created an organisation calling Virgin Milton K but when i try to attach in Sys para-value, it does show at all. It only showing Vision operation's org.

    I believe am getting close but i maybe missing a couple of steps though, i am still coming to terms with organization definition etc.

    look forward to you excellent response ;-)

    Thanks
     

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  4. Moonwalker

    Moonwalker Forum Advisor

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    Well, I got a fix for this problem.

    Basically i needed to create a new OM responsibility then i needed to attached my unique GL set of books and operating unit profile.

    Then i go to the newly defined OM responsibility - System Parameter and value,
    Select my organization from LOV and edit the ITEM Validation accordingly.

    Thanks to apps-expert for showing the direction
     
  5. apps_expert

    apps_expert Forum Expert

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    hi thanks for sharing the solution and u r most welcome :)