1. Get rid of all advertisements and get unlimited access to documents by upgrading to Premium Membership. Upgrade to Premium Now and also get a Premium Badge!

Allocation fail

Discussion in 'Oracle SCM & Manufacturing' started by virurids, Aug 31, 2009.

  1. virurids

    virurids Active Member

    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    55
    Dear Friends,

    For one of my customer, I am unable to do transact move order.

    every time system make the order back order.

    can any one help me for this???

    :(
     
  2. spdash12

    spdash12 Active Member

    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    80
    Hello,
    Could you please check if you have enough on hand quantity for the Item included in the order....

    Thanks,
    S.P DASH
     
  3. virurids

    virurids Active Member

    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    55
    Total Qty is 1040 and i want to allocate 480.

    for other customer i can able to allocate the product, for only one distributor it give error.

    and make order back order every time i do transact move order.

    Please guide further.
     
  4. spdash12

    spdash12 Active Member

    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    80
    Hi,
    Thanks for your additional info...

    Could you please check this customer details, Is the customer credit limit has exceeded or any kind of Hold is in place against this customer...

    Could you please check if 480 (qty) is reservable for this item or not...

    Thanks,
    S.P DASH :)
     
  5. virurids

    virurids Active Member

    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    55
    Dear Sir,

    For both your queries i have already checked both the cases.

    both are not conflicting.
     
  6. spdash12

    spdash12 Active Member

    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    80
    Hi,
    Just wanted to know few things of your SO...

    1) Is there any kind of HOLD (System or Custom Hold if any) at SO header & Line Level after you try to do move order...

    2) Is the Item you are using is serial control & Lot Control??

    I assume you have the shipping grant and Inventory period open..

    Thanks,
    S.P DASH
     
  7. virurids

    virurids Active Member

    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    55
    1) Is there any kind of HOLD (System or Custom Hold if any) at SO header & Line Level after you try to do move order... --- NO

    2) Is the Item you are using is serial control & Lot Control?? -- LOT CONTROL
     
  8. spdash12

    spdash12 Active Member

    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    80
    Hi,
    Thanks for confirming on these 2 queries... Now it is giving us a feeling that we have to check Customer setup where we are having error. check Ship_to, Bill_to etc setup..

    Most strange thing it is happening for only 1 customer...

    As a last attempt, could you please compare 2 Customers setup, Compare Customer whose SO is getting back Ordered with Customer whose SO is not back ordered when the same item is used at SO Line.

    Hope to hear from you soon.

    Regards,
    S.P DASH
     
  9. virurids

    virurids Active Member

    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    55
    As per your ins. i have compare with 5 diff. customers and all setup is same.