I think everyone is as upset with the new Metalink Flash version as I am. It takes forever to load, has tons of bugs, keeps disconnecting, doesn't find you what you want to search, doesn't upload files properly in SRs and hundreds of other such issues that I don't care to list here. Oracle is however providing a non-flash version of Oracle Support, but only for Siebel, PeopleSoft, Hyperion and JDEdwards Suite of Products. The link is https://supporthtml.oracle.com/ For the rest of us however, we are being forced into using the Flash based My Oracle Support. Don't get me wrong, I am not against Flash websites, but the new Oracle Support is almost unusable unless you have a very good internet connection and tons of patience. Perhaps it will benefit everyone in the long run, but I feel like an unwilling participant in a Beta testing users group.