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mohamed_fathy_hassan

Interview questions for order management 2014-04-22

Interview questions for order management

  1. mohamed_fathy_hassan
    Interview Questions - Order Management
    Q. What are primary and secondary price lists?
    Every order is associated to a price list as each item on the order must have a price. A price list contains basic list information and one or more pricing lines, pricing attributes, qualifiers, and secondary price lists. The price list that is primarily associated to an order is termed as Primary price list. The pricing engine uses a Secondary Price list if it cannot determine the price of the item ordered in the Primary price list.
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    Q. What are picking rules?
    Picking rules define the sources and prioritization of sub inventories, lots, revisions and locators when the item is pick released by order management. They are user defined set of rules to define the priorities order management must use when picking items from finished goods inventory to ship to a customer.
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    Q. Explain the Order Cycle?
    1) Enter the Sales Order
    2) Book the Sales Order(SO will not be processed until booked(Inventory confirmation))
    3) Launch Pick Release & Generate Pickslip Report and print.
    4) Allocate and transaction Move Order (creates reservations, determines the source and transfers the inventory into the staging areas)
    5) Ship Confirm (with Shipping and Bill of Ladding documents) and interface the Invoice to AR & decrement Inventory.
    6) Close stops and trips on confirmation of receipt at Customer’s location.
    7) Run workflow background process for order cycle completion.
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    Q. What are trips and stops?
    A trip is carrier specific and represent a unique instance of that carrier leaving the warehouse with deliveries having atleast two stops and carrying atleast a BOL document for every delivery. A stop is a point along the route of a trip that is due for pick-up or drop off.
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    Q. What is a delivery leg?
    A delivery leg consists of two stops where the delivery is picked up and finally dropped off. A delivery leg will have a bill of lading receipt which lists the goods that were signed over to the carrier.
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    Q. When will the delivery details be back ordered?
    If there is no material in Inventory during the Pick Confirm process when Pick Release is launched, the delivery details will be back ordered. Further during the ship confirm process, part quantities can be staged and or back ordered based on the carrier condition.
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    Q. What are ship sets and arrival sets?
    Ship sets are a group of lines which our customer has requested to be shipped together on the same date & time from the same warehouse. Arrival sets are a group of lines which our customer wishes to arrive at their ship-to location at the same time.
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    Q. What activities are performed during scheduling the order ?
    1) Sales order lines ship and arrival dates are scheduled.
    2) Reservation is placed if with in the res. Time fence.
    3) Passes the demand to Inventory for consumption of the forecast.
    4) Calculates the delivery lead time ship method set up by Inter location transit times.
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    Q. Which item attributes will facilitate back to back ordering?
    If Build in WIP and Assemble to Order attributes are enabled, the sales order will become eligible for create supplies, facilitating a back-to-back order.
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    Q. What activity are completed when the Order entry line has a status “Awaiting Shipping”?
    Awaiting shipping means that the sales order has undergone the workflow activities – Scheduling the line and create supplies and it is ready for release in shipping execution.
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    Q. Which rules will be invoked when Pick Release is launched ?
    Pick Release process will invoke Release rule, Release sequence rule and Pick Slip grouping rule. It will then allocate the material in Inventory using the Picking rule and generate pick slip grouping report for transaction of the material to the staging sub Inventory.
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    Q. What will happen if we defer interface during ship confirm process ?
    Inventory will not be interfaced and it will not get decremented. We have to explicitly run a trip stop SRS concurrent for interfacing to inventory, relieve the reservation and to update the order line status.
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    Q. What activities are performed during ship confirm process ?) Inventory gets decremented & Reservation is relieved.
    2) Non-pick confirmed items gets back ordered.
    3) Depending upon carrier condition, part items may get shipped, back ordered, staged or transferred to Cycle count in a combination of any or all these activities.
    4) If shippable is checked, ship confirm is a pre-requisite for Invoicing.
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    Q. Can we associate delivery lines to a existing delivery ?
    It is economical to associate delivery lines to the existing deliveries for utilizing the unused space ( weight ) of the carrier, provided all these lines have the trip stops as in an existing delivery.
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    Q. Can we manually modify the price of a sales order line ?
    No. The pricing engine apply suitable modifiers associated with qualifiers to a sales order line during the pricing phase activities of entering & booking and repricing.
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    Q. When will the modifiers have incompatibility issues ?
    For a given phase and for a given level of incompatibility, the pricing engine will encounter incompatibility of multiple modifiers. It will allow only one modifier for the above combination and the exclusion is processed in the below mentioned order, till the incompatibility is resolved.
    1) One exclusive group is allowed for a given phase of pricing.
    2) The best price offered by any of the incompatible modifier will be chosen.
    3) Modifier having the lowest precedence number rules supremacy over the other.
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    Q. Can we apply discounts and surcharges for a same sales order line?
    Yes.
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    Q. Is it mandatory to use defaulting rules ?
    Defaulting rules simplify data entry and speed up order processing. It is not mandatory.
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    Q. Can we book an order without entering any sales order lines ?
    Sales order line entry is not mandatory for booking an order. It can be accomplished with no entry in the lines tabbed region.
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    Q. Can we part cancel a sales order line quantity after interfacing to shipping ?
    We can cancel a part of the sales order quantity by reducing the qty. in the lines region (with reason) before confirm shipment. The changes will reflect in the detail and its associated delivery in shipping. These changes will also be reflected in Purchasing and WIP if “Create Supplies” were effected during order entry process.
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    Q. What should be done when sales order lines are closed but header is still in Booked status?
    Verify the Sales order header workflow. It should be waiting at sales order line close.now navigate to Sysadmin>>workflow>>administer workflow>>status monitor on the new webpage enter the item type as OEOH and item key as the header workflow
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    Q. What are the steps to define an order type and what are the mandatory requirements?
    A:
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    Q. What is the use of a picking rule?
    When you pick release a sales order in Order Management module , Order Shipping Execution module (which is a part of Order Management) submits requests to Oracle Inventory module which uses the information given in picking rule to give priority to pick units of an items and then it generates pick lists for sales orders
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    Q. From where is the sales order number pulled?
    A:
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    Q. What are possible reason for Interface trip stop to complete in Error?
    A:
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    Q. When scheduling the line got error "ATP Error Scheduling failed". How will you resolve?
    A:
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    Q. What to do when you get error message "Order header level sales credit must be equal to 100%"?
    A:
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    Q. How and where the components are added to a model item?
    A:
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    Q. When a line is at fulfilled step and the workflow is at apply Prepaymet. How can we progress the line to close?
    A:
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    Q. What happens when a sales order is booked. Explain the process
    A:
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    Q. What are the APIs used in Order Management?
    OE_ORDER_PUB is the main API in OM. Using this API all data manipulation (Inserts, updates, deletes can be performed on a Sales Order and it's attributes. Besides these, certain other action requests such as applying holds, attachments, booking etc. can
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