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Forums: Oracle CRM

Oracle Order Management, Oracle Sales, Oracle Services, Oracle Marketing and other CRM Modules.

  1. CRM Modules

    How many modules are there in ORacle CRM. Please mention the course contents also.

    Posted By Bhavani
    contents, crm, module, modules, oracle
    • Replies: 2
    • Views: 130
    bmsharma84@gmail.com
    02-04-2010 07:56 PM Go to last post

  2. Where is CRM user-customer Account relationship stored in database

    Hi, When creating and approving a CRM user using CRM HTML admin responsibility, we assign accounts of customer for which user is being created....

    Posted By M_Anas_O
    account, accounts, admin, creating, crm, customer, database, html, stored, user
    • Replies: 1
    • Views: 68
    M_Anas_O
    02-01-2010 10:04 AM Go to last post

  3. Use of Profile option JTF_INDIVIDUALUSER_ACCOUNT

    Hi, What is the real use of profile option "JTF_INDIVIDUALUSER_ACCOUNT" in Oracle Apps 11.5.10.2? The comment from Metalink note :...

    Posted By M_Anas_O
    accounts, find, metalink, note, option, oracle, oracle apps, order, profile, users
    • Replies: 0
    • Views: 52
    M_Anas_O
    01-29-2010 09:41 AM Go to last post

  4. Comments when approving User Registration

    Hi, When approving a registration request for a new user from CRM HTML administrator, there is a Comments to User box in the last step, where...

    Posted By M_Anas_O
    administrator, approving, crm, entered, html, notification, registration, request, step, user
    • Replies: 0
    • Views: 42
    M_Anas_O
    01-29-2010 09:37 AM Go to last post

  5. DB Column for Default Severity for SR template

    Hi, Does anybody know where is the Default severity for a SR template stored in Database? I mean which table and which column. I checked these...

    Posted By M_Anas_O
    checked, column, database, default, severity, stored, table, tables, template, templates
    • Replies: 2
    • Views: 139
    M_Anas_O
    01-04-2010 01:20 PM Go to last post

  6. Where is Company Key components setup Used

    Hi All, Where is the Company key components setup like COMPANY_NAME , COMPANY_ADDRESS and COMPANY_EMAIL ADDRESS used in iSupport ? Regards,...

    Posted By M_Anas_O
    address, company, components, email, isupport, key, setup
    • Replies: 4
    • Views: 116
    M_Anas_O
    01-04-2010 01:18 PM Go to last post

  7. Migration of SR templates Setup

    Hi All, Does anyone know a method of migrating SR template setup from one instance to another. I have setup few templates in one instance and...

    Posted By M_Anas_O
    calendar, fields, ideas, method, migrating, migration, questions, setup, share, template
    • Replies: 2
    • Views: 106
    M_Anas_O
    12-18-2009 01:11 PM Go to last post

  8. I want to do simple transaction in OM

    I want to do simple transaction in OM can you please suggest the detailed step for that... mandatory things to be done before creating order.... ...

    Posted By preeti.shetty
    creating, cycle, hat, order, process, sales, simple, step, suggest, transaction
    • Replies: 0
    • Views: 86
    preeti.shetty
    12-08-2009 07:53 AM Go to last post

  9. Deactivating instance Statuses in IB setup

    Hi, How can we deactivate or end date predefined instance Statuses in installed Base in 11.5.10.2? Regards, Mohammed

    Posted By M_Anas_O
    base, date, deactivating, end, installed, instance, predefined, setup, statuses
    • Replies: 5
    • Views: 93
    Sadik
    12-01-2009 08:32 AM Go to last post

  10. Making normal Oracle Apps user, a iSupport business user for a customer

    Hi, How to make a normal Oracle apps user , a customer user in iSupport with iSupport business user responsibility. What is to be done apart...

    Posted By M_Anas_O
    apps, business, customer, make, making, oracle, oracle apps, responsibility, steps, user
    • Replies: 2
    • Views: 219
    M_Anas_O
    11-27-2009 01:25 PM Go to last post

  11. "Privacy Preference" in CRM user registration

    Hi, I would like to know what is the significance of "Privacy Preference" check box in CRM user registration screen where personal information is...

    Posted By M_Anas_O
    box, check, crm, entered, information, personal, privacy preference, registration, screen, user
    • Replies: 2
    • Views: 99
    M_Anas_O
    11-27-2009 01:19 PM Go to last post

  12. External_reference in cs_incidents_all_b and create_ServiceRequest API

    Hi, What information is stored in the External_reference column in cs_incidents_all_b and in record type service_request_rec_type of...

    Posted By M_Anas_O
    column, create, external, field, information, reference, request, service, stored, type
    • Replies: 1
    • Views: 100
    apps_expert
    11-27-2009 09:17 AM Go to last post

  13. Oracle Order Management Setup steps and faq

    hi, i am studying the order management module in oracle applications and want to learn the oracle order management setup steps. Can someone give me a...

    Posted By juan
    applications, implementation, learn, management, oracle, oracle applications, oracle order management, order, order management, steps
    • Replies: 2
    • Views: 6,041
    David Ashcroft
    11-23-2009 05:51 PM Go to last post

  14. Service Requests linked to Work Orders (WIP)

    Hi all, I'm currently facing a situation where users want to use SR's as much as possible as a workbench for handling WIP's. We have both...

    Posted By LarsO
    customer, handling, hat, job, order, process, report, update, users, work
    • Replies: 0
    • Views: 155
    LarsO
    08-28-2009 09:29 AM Go to last post

  15. Question Service Contract Line Level Bill To Account is Missing After Customer Merge

    Hi This probelem relates to service contracts that have customers that were merged. After the existing customer(on the contract)was merged with...

    Posted By genioskk
    customer, hat, issues, level, merge, properly, rac, service, standard, steps
    • Replies: 3
    • Views: 252
    apps_expert
    08-12-2009 08:20 AM Go to last post

  16. Exclamation Sale Order Line Main Information

    Hello guys! The Comments Field in the Sales order says that it is not Updatable except when enabled by the system.. How can i enable it if i am...

    Posted By lesterkenou
    field, guys, hat, information, line, order, sales, sys, system, updatable
    • Replies: 3
    • Views: 197
    apps_expert
    05-20-2009 09:22 AM Go to last post

  17. Define tax category to customer master.

    we have defind 2 tax category for all domestic customers. is there any way by which i can assign that to customer type... bill to level or ship to...

    Posted By virurids
    category, customer, customers, define, hat, level, master, tax, tha, type
    • Replies: 1
    • Views: 233
    apps_expert
    05-18-2009 02:56 PM Go to last post

  18. Automatically applying an updated BOM to all open order lines

    OM books a sales order on 01-April-2009 for qty one package that contains shippable physical components. On 05-Apr-2009, the BOM (bill of materials)...

    Posted By mohan3182
    concurrent, hat, job, open, oracle, order, package, sales, sys, system
    • Replies: 2
    • Views: 266
    ZacK
    05-04-2009 11:39 AM Go to last post

  19. create an RMA with reference to a sales order line

    Hi, We are trying to create an RMA with reference to a sales order line but wants the price automatically coming from the price list as per the...

    Posted By adeoracle
    create, line, list, oracle, order, reference, rma, sales, sys, system
    • Replies: 1
    • Views: 893
    juan
    02-25-2009 09:11 AM Go to last post

  20. Error in the R12 Customer Acceptance Functionality

    Hi All, We are trying to use thr R12 Customer Acceptance functionality. But We get the following error when we try to to this: ...

    Posted By venkat_kuttuva
    acceptance, billing, customer, error, functionality, great, order, post, r12, required
    • Replies: 4
    • Views: 979
    venkat_kuttuva
    12-10-2008 09:38 AM Go to last post

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