Abnormal program termination with Oracle universal installer

in Oracle Database; My Oracle Universal Installer won't run. I've tried running as administrator - I get: Abnormal program termination. An internal error ...
+ Post Reply + Post New Topic
Page 1 of 2 1 2 LastLast
Results 1 to 10 of 11
  1. #1
    moiram is offline Junior Member
    Points: 130, Level: 2
    Join Date
    19 Jan 2009
    Posts
    4
    Points
    130

    Abnormal program termination with Oracle universal installer

    My Oracle Universal Installer won't run. I've tried running as administrator - I get:
    Abnormal program termination. An internal error has occurred. Please provide the following files to Oracle Support:
    "Unknown"
    "Unknown"
    "Unknown"
    Now what?


  2. #2
    tyro's Avatar
    tyro is offline Forum Genius
    Points: 5,680, Level: 48
    Join Date
    20 Aug 2008
    Location
    India
    Posts
    368
    Points
    5,680

    Re: Abnormal program termination with Oracle universal installer

    Are you trying to install or uninstall? If you are trying to install, you may have a corrupt download. Try downloading again.

    Also could we have a look at the log file?

  3. #3
    moiram is offline Junior Member
    Points: 130, Level: 2
    Join Date
    19 Jan 2009
    Posts
    4
    Points
    130

    Re: Abnormal program termination with Oracle universal installer

    I'm trying to uninstall. While I've been using the 10201 client for awhile, it turns out I need a Vista specific client for some third-party tools. Where would I find the log file?

    Thanks,

    Moira

  4. #4
    tyro's Avatar
    tyro is offline Forum Genius
    Points: 5,680, Level: 48
    Join Date
    20 Aug 2008
    Location
    India
    Posts
    368
    Points
    5,680

    Re: Abnormal program termination with Oracle universal installer

    Typically the log file would be in <oracle directory>/inventory/logs folder. Read this from oracle documentation.
    When you install or deinstall products using OUI, important information about each install is saved not only in the inventory, but also in a series of log files, located in the following directory:

    <central_inventory>/logs


    These log files can be used to troubleshoot installation problems. These files are also crucial for deinstalling and configuring the various software components you install on your Windows or UNIX computer. OUI displays the name and location of the current session's log file on the Install page.

    Note that the logs used to deinstall products are different from the installActions<timestamp>.log generated during the install process. The installActions<timestamp>.log is easier to read and can be used to view the operations performed at install time.

  5. #5
    moiram is offline Junior Member
    Points: 130, Level: 2
    Join Date
    19 Jan 2009
    Posts
    4
    Points
    130

    Re: Abnormal program termination with Oracle universal installer

    Hmmm... my <oracle directory>/inventory folder doesn't have a logs folder. And since my OUI doesn't run, it doesn't "display the name and location of the current session's log file on the Install page".

    I thought about downloading the client I want to install and see if that OUI can clean up after the corrupted one, but I'm a little worried about making a bigger mess!

  6. #6
    tyro's Avatar
    tyro is offline Forum Genius
    Points: 5,680, Level: 48
    Join Date
    20 Aug 2008
    Location
    India
    Posts
    368
    Points
    5,680

    Re: Abnormal program termination with Oracle universal installer

    the OUI is a java utility, is your jdk installed properly. Try and upgrade your jdk. also which version of oracle r u trying to uninstall?

    However if all else fails, you can always manually remove oracle completely from your machine. If you have metalink access, read Note: 124353.1 It is an excellent article that describes how to manually perform the actions to create a "clean machine" on Microsoft Windows 95/98/NT/2000/XP and how to manually remove all Oracle components (e.g.: oracle RDBMS database server, IAS, OEM, client installations, etc) and services from your computer.

  7. #7
    tyro's Avatar
    tyro is offline Forum Genius
    Points: 5,680, Level: 48
    Join Date
    20 Aug 2008
    Location
    India
    Posts
    368
    Points
    5,680

    Re: Abnormal program termination with Oracle universal installer

    Also try this location for the log file <oracle home>\cfgtoollogs\oui

  8. #8
    moiram is offline Junior Member
    Points: 130, Level: 2
    Join Date
    19 Jan 2009
    Posts
    4
    Points
    130

    Re: Abnormal program termination with Oracle universal installer

    The only logs are there are from the original install on 10/1/08.

  9. #9
    nadimka is offline Junior Member
    Points: 30, Level: 1
    Join Date
    17 Mar 2011
    Posts
    1
    Points
    30

    Re: Abnormal program termination with Oracle universal installer

    Moira, login using a local account (Create 'new user' if there is not one) and not a network/domain account to perform the task. Local account/user like 'oracle' should be part of the administrators. Once you login as oracle, you should be able to perform the installation or uninstallation without any issues.
    Sadik says Thanks.

  10. #10
    mithunashok is offline Junior Member
    Points: 10, Level: 1
    Join Date
    31 Aug 2011
    Posts
    1
    Points
    10

    Re: Abnormal program termination with Oracle universal installer

    Access this article which has a video shows how to install and get through Abnormal program termination error with OUI.

    mithunashok.com/2011/08/abnormal-program-termination-internal.html

    Regards,
    Mithun

Page 1 of 2 1 2 LastLast
Other Solutions
  1. Patch 7047034 and Opatch Universal Installer
    By Aj_aaron2002@yahoo.co.uk in forum Installation - Windows
    Replies: 4
    Last Post: 01-25-2011, 04:12 AM
  2. Replies: 2
    Last Post: 10-08-2010, 03:52 PM
  3. A question about Oracle installer and a possible bug in JVM
    By dariyoosh in forum Installation - Unix and Unix Like
    Replies: 4
    Last Post: 08-12-2009, 04:10 PM
  4. imp-00009 abnormal end of export file segmentation fault
    By lucky in forum Server Administration and Options
    Replies: 2
    Last Post: 08-04-2009, 05:51 PM